Terms and Conditions
ORDER POLICY: Due to the amount of time it takes to prepare food orders, all orders need to be received 48 hours prior to your event. Please note that Milk Made cannot ensure that they will be able to create and deliver your platters at the time requested. We will reach out within 24 hours to notify you if the date and time does not work. We will work with you to reschedule a time that works.
RUSH ORDERS: While we are happy to accept last minute (within 24hours of your event) if able, they may be subject to a $25 rush order fee to help offset the additional food/labor cost to process your order on short notice. Please note that product selection may be limited, so your flexibility is appreciated.
CANCELLATIONS: A 25% Non-refundable deposit is required to save the date and time of your catering event. The final payment is due before or at the time of delivery.
IF AN EVENT IS CANCELED WITHIN 10 DAYS OF THE EVENT NO MONIES WILL BE RETURNED
FINAL GUEST COUNT: Final count for all food and beverage orders is due 7 DAYS PRIOR TO THE EVENT.
CHANGE ORDERS/ADDITIONS: . Any changes within 24 hours of the event will be subject to the Rush Order Fee of $25.
EVENT DEPOST: A 25% Non-refundable deposit to hold all event dates. (applied to event)
CHECKS: All checks should be made payable to Milk Made.
SALES TAX: The State of North Dakota requires sales tax to be applied to all products Milk Made Serves.
DELIVERY FEE: Is $15 within the city limits of Fargo, ND and Moorhead, MN. Any delivery outside of city limits will be charged with federal mileage rate for the round trip.
PAYMENT TERMS: All events are required to be paid in full at the time of delivery or prior to your event. Any past due balances shall accrue interest at a rate of 1.5% per month. Past due accounts over 45 days will not be able to order until the account is brought current.
GRATUITIES: Although gratuities are not automatically included in your invoice and are not required, they are very much appreciated by the staff.